Do not sell or share my personal information
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing," or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
If you would like to opt out of activity that may be considered a "sale" or "share," or "targeted advertising", please submit your email.
To opt out of the “sale” or “sharing” of your personal information collected using cookies and other device-based identifiers as described above, you must be browsing from one of the applicable US states referred to above.
General Questions
How can I contact your customer support?
Please find our contact information here or fill out the contact form on the bottom of this page
What is your privacy and data security policy?
Please find our Privacy Policy here
Do you have a physical store or is it online-only?
For now it is online-only
Do you offer gift wrapping and personalized notes?
Yes! Please leave a note at check out if you would like this option
Product Questions
Am I receiving the exact crystals pictured?
Yes! Unless stated otherwise in the product description, all crystals shown are the one's you will receive
Are the crystals ethically sourced?
Yes! All crystals are ethically sourced, for more information head here
Can you source crystals for me?
Yes! For inquiries on special orders or sourcing select crystals, please contact us or use the contact form below
Do we offer wholesale orders?
Yes! For inquiries on wholesale orders, please contact us or use the contact form below
Shipping & Returns
Do you ship internationally?
Yes! We ship worldwide to all countries that are not sanctioned. Special rates may apply to certain locations (such as Canary Islands, British Virgin Islands, etc). For more information see our Shipping Policy
How long does shipping take to my country?
Every item includes shipping estimates in the product descriptions. For more information on shipping please click here.
What payment methods do you accept?
We offer Amex, Apple Pay, Google Pay, Maestro, Master Card, Shop Pay, Union Pay and Visa payment options
Are all orders tracked?
Yes! You will receive a tracking number once we ship your order, please also check your spam folder.
Can I return an order?
Yes! Please head to our Refund Policy for more information.
What if an order arrives damaged?
Please contact us in case this happens. All orders are insured, so if something does ever arrived damaged we will get this sorted. However, please keep in mind that crystals are naturally formed structures that may have slight imperfections